Send your request by ticking your names, date of arrival and date of departure, the type of accommodation, telephone and email contact.
Check-in after 14:00 p.m., 11:30 p.m. to release
When booking we require prepayment in the amount of one night stay according to the reserved room.
Bank account :
Eurobank Bulgaria AD - BG35BPBI79371022176001
BIC BPBIBGSF with the title E-3Tur OOD
In the absence of a deposit, the reservation request is Canceled automatically!!
The exact amount will be determined in written correspondence please DO NOT TRANSLATE the amount other than defined-that hinder the identification of the translation.
Payment of the balance:
The balance of the stay is payable at check-in.
The final confirmed reservation with paid deposit can be cancelled free of charge up to 30 days before date of arrival. After this period, the overstatement of the value of the first night deposit is NON-REFUNDABLE if. The full payment is due has been paid amount for the stay, it is non-refundable within 30 calendar days. All cancellations of bookings shall be made in writing and shall be sent to the
Check In /Check:
Check-in takes place after 14:00 h. Early arrived guests can be accommodated only if the available space. Guests must vacate before 12:00 h of the date set for the release. If you wish to remain after 12:00 h should pay an additional amount at the rate of 50% of the cost of the room for the night. The release later of 12:00 h is only allowed on condition that the luggage is free for the next night. On release of the room early in the morning, guests are asked to inform staff of the previous day.
The swimming pool in the complex is not secure.
The restaurant is open for visitors from 08:00 -23:00 pm every day. Breakfast is buffet from 08:00 am-10:00 am .Not permitted the exportation of food and drinks during breakfast.
The complex offers free private parking , but with a limited number of places.
The complex has a 24-hour video surveillance in public areas, and each guest provides the right to be photographed without fee or reward.
The guests of the complex agree to provide their personal data voluntarily upon registration at the reception, according to the requirements of the authorities and the Municipality of Sozopol.
On release of the premises, if damaged or missing parts of the Interior and the equipment, they shall be paid by the guest.
If the guest has lost his key to the front door, he paid the sum of 25 €/ 50 lv. necessary for the replacement of the lock.
The guests of the complex are required to behave in a civilized manner and comply with the rules for coexistence. If these standards are not respected and the rights of other guests for a relaxing holiday break the system, the Manager has the right to require the guests to vacate the complex without compensation.
The noise is prohibited between 14:00 h and 16:30 h. and after 22:00 h. both in the room and in the common areas of the complex.
Use of the pool of persons under 12 years without parental supervision is absolutely forbidden.
Persons are not permitted in the pool after 20:00 h
Smoking in the rooms is strictly forbidden .
Are not allowed pets in the complex.
The complex is not responsible and does not pay compensation : bad weather, insect bites, earthquake or heavy rain, interruptions of supply, or water, the Internet for reasons beyond his control.
The complex is not responsible for lost or stolen valuables are not left to the storage in the safe at the reception. The use of the safety deposit box is charged as an additional service.
If you read these terms and conditions at home question arises, please contact us by e-mail for clarifications. All customers who, at the time of booking are confirmed, they are familiar with the general terms and conditions shall be deemed to have read, understood and agreed with them.
1. Protection of personal data
"E-3Tur" OOD with EIC 202084127, based in Burgas , "Rakovska" Str. 79, Is the data Privacy Administrator, Is committed to protecting and respecting the privacy of your personal life and your personal data. This security and protection policy aims to inform you about the process of collecting, processing and using personal data. Therefore, please read its contents carefully by reading it.
2. Collection and processing of personal data
In order to improve our services and resource management needs, we store, use and process personal data in compliance with the applicable legal requirements.
The types of data collected according to their purpose are as follows:
A) When booking or requesting a reservation via web site; via e-mail address; by phone :
- Name and surname of the contact person;
- e-mail address and contact person's phone;
B) When accommodating guests in Mapy Holidays complex:
- Name and surname of the person (for Bulgarian citizens - in Cyrillic alphabet, according to the national document);
- PIN / PNH;
- Date of birth ;
- ID card / valid national identity document;
- Country that issued the national document.
The data collected for the purposes of registration in the complex shall be collected on the grounds of Art. 116, para 2 of the Law on Tourism and are necessary for keeping a register for accommodated tourists.
3. Principles of processing
When processing personal data we comply with the following principles:
- Legality - We collect, process and store your data, we comply with the applicable Bulgarian and European legislation;
Please note that when you send a request to Mapy Holidays (for price conditions, reservation, booking details and / or other issues related to the services provided by the complex), you give your consent "E-3Tur" OOD., to store and process the personal data provided by you for the purposes of the inquiry. This consent may be revoked at any time, considered as a future period.
4. Right to information
You have the right to ask for information about what data is stored for you, their origin, recipients, and for what purpose they are stored. Our team will provide you with this information at: email@example.com In addition, you have the right to have your personal information corrected, blocked and deleted in accordance with regulatory requirements.
5. Personal data security
"E-3Tur" OOD applies technical and organizational security measures in order to protect your personal data from accidental or unlawful destruction, accidental loss, unauthorized access and other illegal forms of processing by unauthorized persons .
"E-3Tur" OOD may disclose and provide personal information in accordance with the applicable law if a court or administrative authority orders or requests it or if the provision of personal data is related to the fulfillment of a legal obligation of "E-3Tur" OOD. The data collected for the purpose of accommodation in the Mapy Holidays complex are accessible only to third parties designated by the Law on Tourism - Ministry of Tourism, Sozopol Municipality and Ministry of Interior Affairs, National Revenue Agency and National Statistical Institute.
6. Contact us
Your trust is important to us, so we welcome questions, comments and requests regarding the processing of your personal data on our part. Please send them to e-mail: firstname.lastname@example.org with subject - Privacy.